Privacy Policy

Effective Date: 7 August 2025

This Privacy Policy describes how AIVIO Pte Ltd, a company registered in Singapore with a business address at 33 Amber Gardens (“AIVIO”, “we”, “us”), collects, uses, stores, shares, and protects your information when you use our games, apps, websites, and related services (the Service), including educational games intended for use by children under parental supervision. By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information: 1.1 Parent or Guardian Information: – Name and email address (for account registration, communication, and parental controls) – Contact information submitted via customer support or registration 1.2 Child Information (collected with parental consent): – Age, gender, or grade level (used to personalize content and ensure age-appropriate gameplay) – Gameplay activity, preferences, and learning progress 1.3 Non-Personal Information: – Device type, model, OS version, and unique identifiers (e.g., IDFA, Android ID) – IP address, language preference, and general location – Game and usage data (session length, levels completed, in-game behavior) – Crash logs and performance diagnostics 1.4 Third-Party Services: – We may collect limited data through third-party platforms and analytics tools (e.g., Firebase, Unity Analytics, Google Play, Apple Game Center)

2. How We Use Your Information

We use your data to: – Provide, personalize, and improve the Service and educational experience – Filter or recommend content based on a child’s age or learning profile – Communicate with parents or guardians for account and safety purposes – Respond to support requests – Analyze learning outcomes and gameplay patterns – Enforce our Terms of Service and ensure compliance with legal and safety requirements

3. Sharing Your Information

We do not sell your personal data. We may share limited data with: – Service providers: For analytics, hosting, customer support, and ad delivery (where permitted) – Law enforcement or regulators: Where required to comply with laws or protect users – Business transfers: In case of merger, acquisition, or restructuring of our company

4. Children’s Privacy

Our educational services are designed for children but require parental involvement. We only collect a child’s personal information (e.g., age, usage behavior) when: – It is necessary to provide the educational experience, and – Parental consent has been obtained (through registration or agreement to this Policy). We do not collect personally identifiable information from children without the consent of a parent or guardian. If we discover that such information was collected without consent, we will delete it promptly.

5. Cookies & Tracking Technologies

We and our partners use cookies and tracking technologies to: – Understand user behavior – Store preferences – Deliver educational progress tracking and relevant content – Serve limited ads in non-child-directed portions of the Service (if any) You can modify your browser or device settings to disable cookies, although this may affect certain features.

6. Data Storage & Security

We implement appropriate security measures to protect data from unauthorized access or misuse. While we strive to ensure the safety of all data, no method of transmission or storage is 100% secure.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including where our partners and service providers operate. By using our Service, you consent to such data transfers.

8. Your Rights & Choices

As a parent or guardian, you may: – Review or request deletion of your child’s personal data – Request changes or corrections to your own personal data – Withdraw consent at any time, though this may affect access to the Service To exercise your rights, contact us at contact@aiviotech.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” and, where appropriate, notify you through the Service or other means.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: AIVIO Pte Ltd Email: contact@aiviotech.com Address: 33 Amber Gardens, Singapore Thank you for trusting AIVIO Pte Ltd with your information and your child’s learning journey.